Get a WhatsApp message only when an IPO's GMP crosses your target.

Privacy Policy

Last Updated: June 2026

1. Scope of Service

IPO Ping, operated by Excelia Ventures, tracks IPO market data and sends users WhatsApp alerts when their filtering criteria are met. This Privacy Policy outlines what information we collect and how we use it.

2. Information We Collect

We strictly collect:

• Mobile phone number
• Payment transaction information provided by our payment gateway

3. How We Use Information

We use this information to:

• Deliver automated IPO alerts via WhatsApp (by using our service, users explicitly consent to receiving these messages).
• Manage subscription credits.
• Respond to customer support inquiries.

4. Data Security & Sharing

We enforce a strict zero-commercialization rule; we do not sell, rent, or trade user phone numbers to third parties. Information is only shared with trusted infrastructure providers required to operate the service.

5. Data Retention & Deletion

We retain user information only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Users can request the complete deletion of their account, phone number, and preferences from our servers at any time. This must be done directly within the IPO Ping mobile application, or by emailing a deletion request to hello@ipo-ping.com.

6. Contact

Email: hello@ipo-ping.com
Registered Address: Excelia Ventures, Green Glen Layout, Bengaluru, Karnataka 560103, India

Terms and Conditions

Last Updated: June 2026

1. No Investment Advice

IPO Ping acts purely as an automated data delivery tool. Excelia Ventures and its operators are not SEBI-registered investment advisers. No transaction signal constitutes direct investment direction or a solicitation to buy securities.

2. GMP Disclaimer

Grey Market Premium (GMP) is an unofficial, unregulated over-the-counter tracking index. It is not recognized by SEBI, the BSE, or the NSE, and holds no guaranteed correlation to eventual market listings. All asset choices and financial risks rest strictly with the user.

3. Service Availability

We do not guarantee the delivery of every notification. Delivery is dependent on third-party data providers and Meta's WhatsApp infrastructure.

4. Limitation of Liability

IPO Ping shall not be responsible for any investment losses, missed opportunities, or capital allocations made based on information routed through our service.

5. Governing Law and Jurisdiction

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

6. Contact

For support: hello@ipo-ping.com

Refund and Cancellation Policy

Last Updated: June 2026

1. Subscription Credits

IPO Ping operates on an alert credit system. Credits are consumed when an eligible IPO alert matches a user's parameters and is successfully routed to their WhatsApp.

2. Shipping and Delivery

As IPO Ping is a digital service, user tracking configurations and subscription credits are delivered and activated after successful payment.

3. Refund Policy

All purchases, feature unlocks, and top-up payments are strictly non-refundable.

4. Cancellation & Account Deletion

Users may cancel their service or delete their account at any time. Upon account deletion, all active tracking configurations are terminated, and any unused digital credits are permanently forfeited. Unused credits are not redeemable for cash under any circumstances.

5. Contact

For billing or merchant clearance audits: hello@ipo-ping.com